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At RT Logic, we value our customers and understand how important it is to get your issue resolved as quickly as possible.
That's why our customer support department is staffed with experienced engineers that answer your questions or rapidly
get you in contact with the right person. Below are our customer service options:
RT Logic Main Telephone Numbers for Normal Business Hours:
(Normal business hours are 8:00AM to 5:00PM Mountain Time)
(719) 598-2801 (Colorado Springs)
(303) 703-3834 (Denver)
Customer Support Direct Number:
(719) 884-6308
Customer Support Email:
customer-support@rtlogic.com
Premier Service Plan Subscribers and 24/7 Maintenance Plans
Please dial the 1-800 number you were given so an engineer can be promptly reached for you. You are always welcome to call the
RT Logic main number or Customer Support during normal business hours.
Outside of Normal Business Hours
Please leave us a voice message using the numbers listed above. If you prefer using email, please send your concern to the Business
Area Manager for your system, the RT Logic System Engineer for your system, or to the Customer Support Department.
Customer Feedback
Click here for the online customer feedback form.
We value the praise and critiques we receive from our customers. This is the best way we know how we are doing and provides us with an opportunity to improve.
One of the ways we obtain your valuable opinion is through our periodic customer calls. If you would like to share with us your comments, please use
the online form or leave us an email or voicemail message. Thank you very much for your time.
Electronic Data Interchange (EDI)
To obtain documentation from RT Logic, enter your customer code and password in the fields below. (NOTE: the availability of materials
requires prior coordination with your RT Logic Engineering Team. Please ensure the data you seek has been set up for access using our EDI Service.)
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